Review Guidelines

Please read this guide before submitting a review. Failure to read the information provided could lead to your review being unpublished or removed.

Submission Rules

Please make sure you follow these rules when submitting a review:

  • Make sure the review is well written with proper grammar, capitalization and punctuation. This is not a chat room or a forum so we expect properly written reviews in English. Make sure the review is not in all capital letters.
  • Stay on topic and keep your comments focused to your restaurant experience.
  • Be objective and truthful. Make sure you discuss what you liked and disliked about your restaurant experience and why. If you submit a rating of either 1 or 5 stars, you must discuss that rating in your review text.
  • Do not discuss other reviews or mention other users especially in a negative fashion. If you have a problem with a review, please contact us or use the 'Report inapropriate review' link below each review.
  • Do not post personal contact information including e-mail addresses, phone numbers in the review.
  • Do not post reviews that mention health code violations such as undesired objects found in the food, servers not washing their hands or rodent infestations. These issues should be directly reported to the appropriate Bermudian authority.
  • Avoid mentioning specific servers, managers or owners by name in a negative fashion.
  • Do not submit reviews that contain racial discrimination or slanderous comments.
  • If you work at a restaurant or did in the past (or are affiliated with a restaurant in any way including management, ownership or other partnership), do not submit reviews for this restaurant or solicit reviews from friends.
  • Avoid mentioning other restaurants in your review as this can make your review look biased.
  • Make sure you accurately rate ambiance. If you received poor service, this should not affect the ambiance rating. Ambiance is the decor, music, restaurant "vibe", staff appearance and overall feel of the restaurant and is not related to the service you received.

Things to Think About

Here are some things to think about when writing a review:

  • Did you enjoy your experience?
  • Would you return and/or recommend this restaurant to others?
  • What specifically did you like/dislike about the food, service and ambiance?
  • Was it worth the money?

Review Ratings

When submitting a review for a restaurant, there are four review criteria that must be rated:

  • Ambiance
  • Food
  • Service
  • Value

The overall rating is an average of these four ratings. For each rating, you can select a one through five star value:

  • One Star - Poor - This is the lowest rating that can be submitted. You must discuss this rating in your review text when submitting a poor rating.
  • Two Stars - Mediocre, Average
  • Three Stars - Solid, Good
  • Four Stars - Outstanding - This rating should be used when the restaurant is better than most for this particular rating.
  • Five Stars - Incredible - The highest rating that can be submitted. When using this rating, you must discuss this aspect in your review text or the review will be removed.

Review Removal reserves the right to vet prior to publishing or remove reviews that do not comply with our review submission policies. We will not edit or alter your review in any way. If there is a problem with a review, we will simply not publish it or remove it if it has been published.

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